Milwaukee, WI – User-Centered Mobility Solutions (UCMS): A New Vision to Connect Jobs and the Labor Force (NSF Award ID: 2133337)

Milwaukee, WI – User-Centered Mobility Solutions (UCMS): A New Vision to Connect Jobs and the Labor Force (NSF Award ID: 2133337)

Lingqian Hu, University of Wisconsin Milwaukee


Our project will test a pilot of on-demand microtransit service that aims to connect workers living in segregated, majority-Black neighborhoods in Milwaukee with jobs in suburban employment centers. The pilot adopts a user-centered approach by which potential users design and evaluate this new mobility service. Implementation and evaluation of the pilot can inform whether user-centered service design and delivery can overcome institutional, multi-jurisdictional coordination barriers and solve persistent spatial mismatches which deter marginalized population groups from accessing jobs.

Stage 1 Outputs:

1-Page Project Overview

Project Video

Team Interview 1 and Team Interview 2

Check back for Stage 2 content.

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